Privacy Policy

Last updated: 28 August 2026

1. Information we collect

We may collect your name, company name, work email, phone number, office location, team size, food preferences, dietary requirements, enquiry details, billing information, and communication history.

2. Website usage information

When you browse this website we also record basic usage information: the pages you view, how long you spend on them, the links and buttons you click, the website or campaign that referred you, and your device, browser, and language. We store this against a random identifier saved in your browser, not against your name.

We also record an approximate location — city, state, and country — worked out from your internet connection. We never ask your device for its precise location, and we do not store your IP address or any map coordinates. This helps us understand which cities our visitors are in so we can plan where we deliver.

This is our own analytics, kept on our own systems. We do not use third-party advertising or tracking scripts on this website, and we never sell or share this information.

3. How we use information

We use information to respond to enquiries, plan trial meals, prepare quotes, coordinate delivery, manage corporate meal plans, improve our service, and send relevant updates about orders or requested services. Website usage information is used only in aggregate, to see which pages and services people find useful and to fix problems on the site.

4. Menu and dietary information

Dietary notes, allergy information, and meal preferences are used only to help plan and coordinate your order. Customers should share accurate information before confirming meals.

5. Sharing information

We do not sell personal information. We may share necessary order details with internal team members, kitchen partners, delivery partners, payment or billing providers, and service providers who help us operate.

6. Data security

We take reasonable steps to protect information from unauthorised access, misuse, or loss. No digital system is completely risk-free, so we encourage customers to avoid sharing unnecessary sensitive information.

7. Data retention

We keep information for as long as needed to manage enquiries, orders, billing, legal obligations, and business records. You can ask us to update or remove your information where legally and operationally possible.

8. Your choices

You can request access, correction, or deletion of your information by contacting us through the Contact page.

To stop website usage information being collected from your browser, clear this site’s stored data in your browser settings, or use your browser’s private browsing mode. Blocking it does not affect any part of the website.

9. Updates to this policy

We may update this Privacy Policy as our service changes. The latest version will be available on this page.